10 Mar. 2023

Digital Business Analyst

Description du Poste

English Only

We are looking for an experienced BA, motivated and enthusiast to contribute to the success of the integration of the bpost bank archiving activity in our BNPPF system.
The BA will support the Initiative Owner to define the migration strategy for the bpost bank archive and the target Operating model.
He will contribute to the optimization of the document recognition and indexation thanks to OCR's and AI.

The Digital Business Analyst identifies and collects the Business’ needs, analyses and defines the Business’ model using conceptual modelling techniques and methods and acts as the interface between delivery and business teams (also IT)

Bridging the needs of the business with the use of IT or process changes.
Acting Risk, quality and issue management

Principal responsibilities:

  • He/she takes care of Requirements management and communication and ensures good understanding of business’ needs
  • He/she is the liaison between all stakeholders & guarantees customer satisfaction
  • He/she supports the testing phase, takes care of change management and leads the closure of issues during the warranty period
  • He/she takes part in the search & delivery of realistic/effective solutions to complex business challenges: provides expertise (analytical, technical & in terms of project management) in the search & implementation of digital (marketing ) solutions
  • He/she works closely with the cluster, the squads and with the Process team in order to understand the overall strategy and objectives for the domain
  • He/she takes the lead in specific studies related to the record keeping activity in the context of the merge with bpost bank, including preparation of documentation for the management committees, preparation of Business cases, process description,
  • He/she identifies the impact of business specifications and related system changes on existing back-end and front-end processes and liaises with Process/ Change manager
  • In project mode, collects, analyses and translates business requirements delivered by our end-users into detailed business specifications for IT departments, taking into account a user centric, collaborative and agile way of working
  • He/she builds and maintains good relationships within Engineering, with the Business partners, Operations and the different departments of IT.

Exigences du Poste

nglish Only

Language requirements Dutch
  • Fluent
French
  • Fluent
English
  • Fluent
Education
  • Master’s degree
Certification
Travel No travel outside Belgium
Required experience / knowledge
  • You have at least < 3 > years of relevant experience in Business analysis in a large scale company, preferably in the financial sector
Technical experience mandatory
  • Ability to conduct cost/benefit analysis
  • Good understanding of IT and testing
  • Good understanding of work flow processes
  • Experience working on digital transformation projects in a consulting/client facing environment
  • Understanding of project management tools e.g. Jira, Sharepoint, MS Office Suite, Microsoft Project
  • Understanding of delivery frameworks and methodologies(Agile – Scrum)
preferable
  • Business architecture
Business experience mandatory
  • Ability to manage meetings
  • Extensive experience working on digital transformation projects in a consulting/client facing environment
  • stakeholder management
  • Ability to structure & document the business refinement
preferable
Soft skills
  • Analytical mind – conceptual thinking
  • Negotiation and persuasion skills
  • Excellent communication skills (both verbal and written)
  • Self-starter and work independently
  • Problem-solver
  • Quality-minded and eye for detail
  • Goal-oriented
  • Open to change
  • Eager to understand the strategy behind business requirements and provide recommendations

Lieu

Brussel(s)/Bruxelles

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