Junior Business Analyst

• Ensure day-to-day operational support and control
• Support for implementing operational improvements
  (process changes, tooling evolution …)
• Inside P2P support the Transversal Services team in these changes
• Define quality norms & follow-up KPIs of the quality
• Issue management and reporting
• Contact towards internal clients on specific topics
• Guarantee business continuity and customer satisfaction
• Support the team in defining a vision

Language requirements

• Dutch: Written and spoken communication skills
• French: Written and spoken communication skills
• English: Good knowledge

Education

• Bachelor or Master degree

Required experience / knowledge
At least 2 years of relevant experience
Technical experience
Mandatory

• Good expertise in MS Office
• Familiar with various IT Tools

Preferable

• SAP knowledge or experience
• Accounting knowledge or experience
• Change Management methods

Business experience
Preferable

• Strong interest in finance, accounting and banking products.

Soft skills

• Strong communicator, diplomatic and customer-oriented
• Able to work independently
• Stress resistant and flexible
• Problem-solver
• Accuracy and precision, quality-minded
• Team player.