Program Manager Business

Mssion ?

As an IT Tribe lead, I am the counterpart of the Business tribe lead to deliver the expected value by the Tribe. For the tribe, I am the owner of the IT Assets, including IT Services and IT Processes, composing the products. My mission is to ensure the vision is aligned with the IT Strategy, build and Run the applications, in line with Customer needs and IT Standards & norms, IT Security and Cyber risk to enforce the IT risk consideration. I am accountable to the CIO for the reliability, the scalability, and the maintainability of the IT Assets of the tribe

Responsibilities

You will be responsible for the IT Assets of the Tribe :

• ensure the compliance of the IT Assets of the tribe to the IT Architecture target for PF Benelux (with the support of the IT Architecture COE)
• follow up the IT Budget of the Tribe for the change and the RUN Costs (with the support of the IT Governance COE)
• ensure transversality over the tribes in order to make the IT delivery organization more efficient. This need to be organized and anticipated by facilitating more interaction between all IT Tribe leads.
• manage the portfolio of initiatives and Opus, the dependencies with other tribes and stockholders and the escalation in case of.
• anticipate and manage the impediments that are occurring in the build and in the run of the IT assets, in tight coordination with other tribe and COE leads.
• ensure the direct management of the IT resources of the tribe
• accountable of the Asset management process as described in the BNP Paribas rules : Asset identity, supplier management, skills matrix, security requirements, excellence in craftmanship, continuity aspects, TCO, data management, obsolescence, CMDB…
• support the Governance and the COE principles in terms of Governance, Risks and Tooling
• set indicators with the other IT Tribe leads to measure the performance of the tribe and I promote tech innovation in the products
• actively participate in the Life and Ceremonies of the the Tribe I belong to, constantly motivating our Agile Values and Principles

What are your customers ?

Your Customers are the Customers, partners and Employees of PF. Indeed, it is possible that the users of my IT Assets are not directly the PF end-customers but internal users (like the Advisor in the Branch is using an application in its selling process of a loan in a client meeting).
We are all partners joining forces to deliver Value to the end-customers

Who will you be interacting with ?

As an IT Tribe lead, you belong to the Tribe leadership Team :

• work daily with my counterparts in the leadership team in order to steer the tribe on a daily basis from an end-to-end perspective
• Cross-tribe, you interact with the IT Tribe leads of the other tribes during the Agile Ceremonies to minimize technical dependencies & solve impediments.
• interact with the IT COE Leads during the Agile Ceremonies and on a daily basis in order to align on the COE’s vision or to source the right competencies
• foster the emergence of CoP (Community of Practices) so that we can develop our knowledge and expertise around key topics for our Strategy and Products
• work closely with the IOPS representative to optimize the resource usage of my products.