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23 Nov. 2022

ICT Business Analist - Consultant

Job description

The programme is elaborated as an agile innovation programme that, through sub-projects, will deliver the final functionality indicated by the end users.
To join the team, we are looking for a dynamic and flexible (medior) business analyst with technical background who can map the various business processes both within and between a large number of external services and who must lead to a seamless end-to-end user experience within the digital counter. This is based on requirements and ideas to ensure a reduced administrative burden for stakeholders. The analysis focuses on the functionalities needed for a first public version, after which it should also contribute to future-oriented further developments of Association Counter functionalities. An implementation based on existing VO building blocks such as IPDC, DOSIS, MBP, Global header, Notifications, ACM/IDM and the link with a new basic register for associations must be taken into account. It is important to also be able to consult with external parties from a technical/functional background to evaluate the technical solution. He/she will need to work closely within a wider internal programme team (programme manager, product owner, architect, project leader and other business analyst) and with external product owners and project managers. Smooth and open contact with other departments and external parties is crucial to ensure the necessary synthesis of the various processes.

The Flemish government is currently creating a digital Association Counter by analogy with Mijn Burgerprofiel and the e-Desk for Entrepreneurs. Based on the ambition to provide associations in Flanders & Brussels with maximum support in their search for and processing of services and to reduce the administrative burden for both associations and service providers, the Associations Counter must become the reliable digital gateway to all basic information about and for associations and associations in the making regarding (government) services. It will also allow associations to access and manage their own data in order to then make optimal use of the service offerings.

Requirements

  • Higher education (Master or Bachelor) with technical/engineering or business economics background, or equivalent through experience;
  • Communication skills and experience with teamwork and project-oriented work.
  • Knowledge of business processes in general and those of the Flemish government in particular (after induction period)
  • At least 5 years' experience in general business management with application in the ICT field.
  • Strongly communication and analysis oriented.
  • Strong ability to abstract
  • Able to think and work from the business at strategic level
  • Through thorough analysis and financial reasoning, able to determine the technological solutions to the business challenges facing the client
  • Language requirement: Dutch-speaking at European CEFR level C2.
  • Knowledge of MS Office packages
  • Knowledge of the various Project Management facets (cost, timing, coordination, planning, estimates)
  • Thorough Knowledge of Business Engineering; able to propose business solutions that are a good combination of Business and Technology knowledge
  • Be able to advise and guide clients on strategy, organisational and IT issues
  • Be able to provide Clients with a vision of the (technological) developments within their field of expertise, dealing well with a set business target
  • Demonstrable experience and knowledge in project management (CAPM) - Must have
  • Experience with deployment of change management strategy - Must have
  • Setting up and working out the necessary process analyses and impact analyses - Must have
  • Scrum master - Must have
  • Demonstrable experience with digitalisation projects within the culture, youth, media and/or sports sectors and/or at local level - Nice to have
  • Demonstrable knowledge of and experience with the Flemish government building blocks (e.g. ACM/IDM, Magda, DOSIS, Burgerprofiel,...) - Nice to have
  • Experience with agile projects - Nice to have
  • Presentation and training skills - Nice to have
  • Higher education (Master or Bachelor) with technical/engineering or business economics background, or equivalent through experience - Must have
  • Knowledge of business processes in general - Must have
  • Ability to advise and guide clients on strategy, organisational and IT issues - Must have
  • At least 5 years' experience in general business management with application in the ICT field. - Medior ( 5.00 years ) - Must have
  • Language requirement: Dutch-speaking at European CEFR level C2. - Must have
  • Communication skills and experience with teamwork and project-oriented work. - Nice to have
  • Through thorough analysis and financial reasoning, able to determine the technological solutions to the business challenges faced by the client. - Nice to have
  • Thorough knowledge of Business Engineering: able to propose business solutions that are a good combination of Business and Technology knowledge - Nice to have
  • Knowledge of MS Office packages - Nice to have
  • Knowledge of business processes of the Flemish government in particular (after an induction period) - Nice to have
  • Knowledge of the various Project Management facets (costs, timing, coordination, planning, estimates) - Nice to have
  • Ability to think and work from the business at strategic level - Nice to have
  • Strong ability to abstract - Nice to have
  • Strong Communication and analysis oriented. - Nice to have
  • Be able to give vision on the (technological) developments within their field to Customers, be able to deal well with a set business target -Nice to have

Location

Brussel(s)/Bruxelles

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