22 Nov. 2022

IT Enterprise Architect (CRM)

Job description

The IT Architect ensures the coherence and sustainability of the overall CRM and CDP solutions and systems: according to the enterprise strategy and with regard to technology evolution considering internal and external constraints (risk, cost, delay, …) in line with architectural practices, rules and principles of the BNP Paribas Group

Our key initiatives and challenges include the evolutions of our marketing campaign automation tools and the setup of a new CDP (Customer Data Platform).

As an Enterprise Architect in the CRM-Individuals & MDM tribe, your main focus will be on the Customer Relationship Management domain.
Your tasks consists mostly of:
  • Being the link between the business and IT, you promote and validate this solution with all the related stakeholders.
  • You capture the business needs and model them by documenting a functional solution
  • You design the solution’s architecture to best fit the bank’s strategy and standards.
  • You leverage your Enterprise Data Modelling expertise to design reusable APIs to support our digital transformation projects.

Key activities

  • Participate in and advise on studies, projects and assets concerning the elaboration/evolution of their architecture (concerning internal development as well as package solutions), in line with the enterprise strategy.
  • Support and control the implementation of the architectural rules and decisions, before and after installation in production
  • Define, document and maintain the reference architecture, always keeping “simplification” in mind
  • Active participation in the architectural committees
  • Communication of current and target architecture, rules and good practice
  • Stay in touch with technology evolutions, incorporating them in the company architecture where appropriate
  • Project architecture, asset architecture, reference architecture
  • IT architecture strategy, city plans
  • Application portfolio strategies
  • Application diagrams, system maps, service interfaces, technical interfaces
  • Architectural studies, architectural principles
  • the scope is limited to a particular domain or project or technical context or
  • the scope englobes the whole enterprise architecture.


Agile requirements An analyst involved in Agile projects must have the "Agile mindset" which implies:
  • a positive attitude and pragmatism
  • thirst for knowledge: Agile is about learning and adapting. Knowledge sharing is key to success.
  • The goal of team success: Agile is about the success of the team, no individual success or heroic behavior. It is more important for the team to succeed than for the individual to have completed his/her tasks.
  • There is no failure, only feedback: Agile is about taking everything as lessons, adjusting actions based on the feedback, resulting in continuous improvement.

Beyond the roles: Agile teams are cross-functional. All required disciplines are represented in the team (analysis, development, testing, … ). However, although team members have a primary role representing a discipline, they are expected to take on other roles and contribute to other disciplines whenever it helps towards reaching the sprint goal.
Language requirements Dutch Fluent in either NL or FR with notions of the other
French Fluent in either NL or FR with notions of the other
English Fluent
  • Expectation: 50% on site & 50% homeworking
Required experience / knowledge Technical experience mandatory
  • Knowledge of functional/technical/application architecture and architectural urbanization rules.
  • Experience with architectural modelling.
  • Analysis and definition of application architectures.
Business experience mandatory
  • Knowledge of project management.
  • Specific requirement for agile: practical experience with Scrum
Soft skills
  • Team player
  • Communicative, networking, negotiator
  • Analytical, accurate
  • Creative, innovative, visionary
  • Risk aware



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